Shipping

• We offer free shipping across Canada when you spend $150 or more (before taxes).
• Right now we are shipping across Canada with a "Standard Shipping Rate" (fee is depending on your province) BC is a flat rate fee of $15
• We will currently be shipping our orders with a chosen courier and not Canada Post at this time due to the strike.
• Currently we only ship within Canada

*Please Note: If the couriers' standard shipping rate is higher than 30% of the below costs, we may have to cancel the order. As a small business we are not in the position to 100% absorb shipping costs at this time.

STANDARD SHIPPING RATES ACROSS CANADA:

RURAL AREAS:

If you live in a 'rural area', we will try our best to continue to ship when it is economically possible. Unfortunately some couriers charge a premium to ship to certain areas and we may have to cancel orders when the costs are too high. We would love to be able to absorb these costs, but at this time we do not have the means to do so in this economy. We hope that you understand and continue to support us after the strike.

At the moment with the Canada Post strike and using a courier we are unable to ship to a PO Box or 'rural addresses'. Consider having it shipped to someone you know that has a street address that your order can be shipped to that is in a larger city.

IMPORTANT: 

Please ensure the address you enter is correct. Addresses entered are the customer’s responsibility. Incorrect addresses that need to be changed will incur a fee of $15 if the shipping label has already been printed & has to be cancelled. Once an order has shipped, we have no way of changing the address, and you will need to contact the courier directly.

FREE LOCAL PICKUP:

You may also choose to pick up your purchase in store. Just select the local pick-up option at checkout, and we’ll e-mail you when it’s ready for pick up.

We reserve the right to cancel and void or refund payment for any order at any time, and for any reason.

Local Pick Ups must be picked up within 90 days or they will be donated.

** Please note that due the possibility of inventory outages or numerous orders, some products sold online may be oversold.  Full refunds will be issued for any oversold items. We apologize for any inconvenience this may incur. We will do our best to fulfill all orders. **

Order Processing & Delivery Times:

We aim to process online orders within 72 hours. You will receive an email confirming that your order has been shipped or is ready for in-store pickup.

If you have any questions regarding shipping please email us at [email protected] or call us at 778.705.0991